Terms & Conditions
Welcome to Make Space Studio! These Terms & Conditions apply to all bookings, purchases, and participation in events and classes offered through our website and by private arrangement. By booking or attending an event with Make Space Studio, you agree to the following terms.
About Us
Make Space Studio is a freelance-run creative business based in Northern Ireland, offering pop-up art classes and creative events at various venues and online.
Bookings & Payment
Bookings can be made via our website, approved ticketing platforms (e.g. Eventbrite), or by direct email/invoice for private events.
Full payment is required at the time of booking (or by the invoice due date for private bookings) to secure your space or event.
Bookings are non-transferable unless agreed in advance and in writing.
Transfer of Bookings
If you're unable to attend a class or event, you’re welcome to transfer your booking to another person. Please notify us in advance by email at wearemakespace@gmail.com with the name of the new attendee, so we can update the guest list and ensure a smooth experience.
Cancellation & Refund Policy
Public Classes:
Cancellations by Customers:
Cancel more than 14 days before the event: full refund or transfer available.
Cancel within 14 days: tickets are non-refundable. Rescheduling may be offered at our discretion.
Cancellations by Make Space Studio:
If we must cancel due to low attendance, illness, venue issues, or unforeseen circumstances, you will be offered either a full refund or the option to transfer to another class. In the event of any of these circumstances, participants will be contacted via the booking email provided. It is the participant’s responsibility to regularly check their emails for updates. If a phone number is provided, we may also attempt to contact you by phone regarding changes to your booking.
Private & Corporate Bookings:
Full payment is required in advance to secure your booking and confirm the event date.
If you need to cancel a private or corporate event:
Unfortunately, we cannot offer a refund, but we will do our best to rearrange the event to a new date where possible.
A rescheduling fee may apply to cover costs already incurred.
If the number of attendees decreases after payment is made:
We are unable to issue refunds for no-shows or offer credit toward future bookings.
You’re welcome to add more attendees after payment, subject to availability. Any additions will be charged at the same per-person rate as the original booking.
Conduct & Liability
Participants must behave respectfully during all classes and events. We reserve the right to refuse service or remove individuals from an event if behaviour is disruptive or unsafe.
Make Space Studio accepts no responsibility for any injuries, personal belongings, or damages incurred during participation.
Children under 18 must be accompanied by an adult unless specified otherwise.
Intellectual Property
All workshop content, designs, and materials (including class concepts, handouts, and imagery) remain the intellectual property of Make Space Studio and may not be reproduced without written permission.
Changes to Terms
These terms may be updated occasionally to reflect changes in policy or operations. Continued use of the website or participation in events constitutes acceptance of the latest version.
For any questions, contact: wearemakespace@gmail.com